Samsung apologizes to Galaxy Note 7 customers
2016-11-09 08:35:49
alice
26
Samsung delivered an open letter to Galaxy Note 7 customers, apologized and said it is working to resolve the problems that led to a recall and then death of the device.
But Samsung's next milestone in winning back customers will be most important. Here's the line that matters in Samsung's apology (emphasis added):
Samsung is fully committed to identifying and addressing the source of the Note 7's battery issue. We have already initiated investigations with independent third party experts to carefully revisit every aspect of the device, including the battery, hardware and software, and manufacturing processes. Once available, we will transparently share our findings.
-
iPhone 7 battery charging is so much slower than rivals (but at least it won’t explode)[2016/10/13]
-
2016years Reach Test Report[2016/09/11]
-
New Power Report: October issue published[2016/10/27]
-
Apple's iPhone 7 Lands in Last Place in Battery Life Test[2016/10/04]
-
Japanese battery maker TDK reels from Samsung Note 7 debacle[2016/10/12]
-
Battery power unviable alternative to traditional energy sources[2016/10/25]
-
How to stop your smartphone battery from exploding[2016/09/30]
-
Mopie Powerstation Review: A Smartphone's Secret To All-Day Battery Life[2016/09/26]
-
Henrik Fisker is using a revolutionary new battery to power his Tesla killer[2016/10/17]
-
Microsoft remains silent as Surface Pro 3 battery woes pile up[2016/10/08]
-
Surface Pro 3 plagued by more battery problems[2016/09/23]